Senior Key Account Manager (Bangkok based)

Who you are

You have a proven track record in account management, ideally within the travel or hospitality sector, where you've successfully built and maintained long-term relationships with key clients. Your ability to understand client needs and provide tailored solutions has been a cornerstone of your success. You thrive in a collaborative environment, working closely with cross-functional teams to ensure client satisfaction and drive business growth. Your strong communication skills enable you to articulate complex ideas clearly and effectively, making you a trusted advisor to your clients.

Desirable

Experience in a fast-paced, technology-driven environment is a plus, as is familiarity with data analytics tools that can help you derive insights from client interactions. A background in sales or business development will enhance your ability to identify new opportunities within existing accounts. You are adaptable and open to learning, always seeking to improve your skills and knowledge in the travel industry.

What you'll do

As a Senior Key Account Manager at Agoda, you will be responsible for managing a portfolio of key accounts, ensuring their success on our platform. You will serve as a consultant, providing strategic advice on how to optimize their presence and performance on Agoda. Your role will involve regular communication with clients to understand their needs, challenges, and goals, allowing you to offer tailored solutions that drive mutual success. You will collaborate with internal teams to develop innovative strategies that enhance the client experience and contribute to Agoda's market leadership.

You will also analyze performance metrics to identify trends and opportunities for improvement, presenting your findings and recommendations to clients in a clear and actionable manner. Building strong relationships with stakeholders at all levels will be crucial, as you work to align Agoda's offerings with client expectations. Your insights will help shape Agoda's approach to key account management, ensuring we remain responsive to the evolving needs of our partners.

What we offer

Agoda provides a dynamic work environment where you can make a significant impact on the travel industry. You will have the opportunity to work with a diverse team of professionals who are passionate about travel and technology. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to bridge the world through travel and help shape the future of the industry.