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Netflix • Tokyo,Japan
Netflix is seeking a Senior Account Manager to join their Ads team in Tokyo. You'll manage strategic client relationships and drive revenue growth while ensuring excellent client service. This role requires strong problem-solving skills and experience in account management.
You have a proven track record in account management, particularly in the advertising sector, with a focus on building and maintaining strong client relationships. Your experience includes managing strategic accounts and driving revenue growth through effective communication and problem-solving. You understand the importance of advertiser retention and have a knack for anticipating challenges and providing solutions. You thrive in a collaborative environment, working closely with sales and cross-functional teams to achieve client goals. Your strategic mindset allows you to balance commercial objectives with operational excellence, ensuring that clients view Netflix Ads as a trusted partner.
Experience in the digital advertising space is a plus, as is familiarity with campaign management and performance metrics. You are comfortable engaging with clients at all levels and can navigate complex discussions with ease. A background in media or entertainment can enhance your understanding of the industry dynamics and client needs.
In this role, you will be responsible for managing Netflix's top and strategic accounts, partnering with the sales team to drive revenue growth. You will serve as the first point of contact for campaign-related escalations, working to resolve issues in collaboration with cross-functional teams. Your role will involve hosting regular meetings to discuss pipeline and pacing, ensuring that client objectives are met and exceeded. You will engage directly with clients to understand their goals and objectives, delivering excellent service and strategic account planning. Your ability to communicate clearly and effectively will be crucial in driving long-term solutions and maintaining strong relationships with clients.
At Netflix, we value diversity and inclusion, and we strive to create a meaningful interview experience for all candidates. We believe that a diverse team fosters innovation and creativity, and we are committed to equal opportunity employment. You will have the chance to work in a dynamic environment where your contributions directly impact our clients and the overall success of the Netflix Ads team. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company.
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