Data Center Technician

Who you are

You are a detail-oriented individual with a strong understanding of hardware and network diagnostics — you thrive in environments where you can solve complex problems and ensure the smooth operation of critical infrastructure. You have a passion for technology and a desire to work in a fast-paced environment, contributing to the maintenance of data centers that support millions of businesses worldwide. You are comfortable participating in an on-call rotation and are eager to collaborate with a diverse team of engineers and specialists.

Desirable

Experience with cloud infrastructure or data center operations is a plus, but not required. Familiarity with physical repair processes and a willingness to learn new technologies will help you succeed in this role. You are adaptable and open to feedback, always looking for ways to improve your skills and contribute to the team's success.

What you'll do

As a Data Center Technician at Amazon, you will play a pivotal role in maintaining the heartbeat of AWS's global cloud infrastructure. Your responsibilities will include performing in-depth hardware and network diagnostics, followed by physical repairs to ensure seamless data center operations. You will work closely with a team of software, hardware, and network engineers, as well as supply chain specialists and operations managers, to deliver the highest standards for safety and security. You will also be involved in troubleshooting and resolving issues that may arise, ensuring that our customers have continual access to the innovative services they rely on.

You will participate in an on-call rotation, responding to incidents and emergencies as they occur. This role requires you to be proactive in identifying potential issues and implementing solutions before they impact operations. You will also have the opportunity to collaborate with various teams across AWS, contributing to projects that enhance the efficiency and reliability of our data centers.

What we offer

At Amazon, we value our employees and offer a comprehensive benefits package that includes medical, financial, and other forms of compensation. You will be part of an inclusive culture that welcomes bold ideas and empowers you to take ownership of your work. We encourage you to apply even if your experience doesn't match every requirement — your passion for technology and commitment to excellence are what truly matter. Join us and help keep the cloud running smoothly for millions of businesses around the world.