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Amazon • Bengaluru, Karnataka, IND
Amazon is hiring a Program Manager for the Global Specialty Fulfillment Team to drive operational infrastructure for their Hub-Spoke business. You'll collaborate with various teams to enhance customer experience and resolve system-related issues. This role requires expertise in operational processes and systems management.
You have a strong background in program management, ideally with experience in operational infrastructure and logistics. You are a domain expert who can serve as a Subject Matter Expert (SME) for systems and processes, particularly in the context of distribution networks. Your ability to resolve system and API-related issues makes you a valuable asset to any team. You thrive in collaborative environments and are skilled at interfacing with external teams to ensure smooth operations. You are detail-oriented and have a knack for identifying best practices and standardizing processes across networks. You understand the importance of customer experience and are committed to delivering results that exceed expectations.
In this role, you will be responsible for leading initiatives that enhance Amazon's operational capabilities in the grocery and ultra-fast delivery sectors. You will act as the primary point of contact for system and process queries, ensuring that issues are resolved swiftly and effectively. Your role will involve collaborating with various teams to benchmark processes and execute operational requirements. You will also be tasked with identifying and implementing best practices across the network, ensuring that all teams are aligned and working towards common goals. You will play a key role in driving the expansion of Amazon's distribution network, contributing to groundbreaking initiatives that aim to improve customer satisfaction and operational efficiency.
At Amazon, you will be part of a dynamic team that is at the forefront of innovation in the logistics and fulfillment space. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work on exciting projects that have a direct impact on customer experience and operational excellence. Join us and be a part of a team that is shaping the future of delivery services in India.
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