Simplifying global trade through technology
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...
Flexport is seeking an Account Manager to drive global trade solutions. You'll work with innovative technology to support clients in navigating the complexities of international commerce. This role requires strong communication and relationship management skills.
You have a strong background in account management, ideally with experience in logistics or supply chain industries. You excel in building and maintaining relationships with clients, ensuring their needs are met while driving business growth. Your communication skills are top-notch, allowing you to effectively convey complex information in a clear and concise manner. You are proactive and solution-oriented, always looking for ways to improve client satisfaction and operational efficiency. You thrive in a collaborative environment, working closely with cross-functional teams to deliver exceptional service. You are adaptable and can navigate the challenges of a fast-paced industry, responding to client inquiries and issues with urgency and professionalism.
As an Account Manager at Flexport, you will be responsible for managing a portfolio of clients, ensuring their needs are met and expectations exceeded. You will act as the primary point of contact for your clients, addressing any concerns and providing solutions to enhance their experience with our services. You will collaborate with internal teams to coordinate logistics and ensure timely delivery of goods, while also identifying opportunities for upselling and cross-selling additional services. Your role will involve regular communication with clients to provide updates on their shipments and any changes in the logistics landscape that may affect them. You will also analyze client data to identify trends and insights that can inform strategic decisions and improve service delivery. Your success will be measured by client satisfaction, retention rates, and overall portfolio growth.
At Flexport, we offer a dynamic work environment where innovation is encouraged and collaboration is key. You will have the opportunity to work with a talented team dedicated to transforming global trade. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in our mission to make global commerce easier and more accessible for everyone, and be part of a company that is shaping the future of the logistics industry.
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