As the PMO in the North America Sort Center (NASC) Engineering organization, you will serve as a strategic technical leader responsible for providing executive-level guidance and operational oversight across the organization's most critical engineering initiatives and launches. This unique role combines high-level strategic planning with deep technical expertise, supporting the Director and orchestrating complex, cross-organizational programs. You will lead the PMO for the organization and shape technical direction, drive organizational effectiveness, and ensure successful delivery of strategic priorities.
Key job responsibilities
• Serve as a strategic advisor to the Director of NASC Engineering, supporting in senior-level meetings and critical decision-making forums.
• Lead and oversee critical engineering and technical initiatives across multiple teams, aligning projects with the organization's strategic goals and roadmap from planning to delivery.
• Develop and deliver executive-level communications and recommendations, synthesizing complex technical and programmatic information into actionable insights.
• Establish and maintain scalable program management practices that balance efficiency with appropriate oversight.
• Build and maintain strong relationships with senior leadership, key stakeholders, and engineering teams, driving consensus on complex cross-organizational challenges.
• Establish and monitor key performance metrics to drive operational excellence.
• Lead data-driven decision making for resource allocation, priority setting, and business case development for major initiatives.
• Mentor and develop program managers and strategic engineers across the organization while actively participating in hiring processes to build high-performing teams.- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
