Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced amazing devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?
The Business Manager is the relationship owner for the Amazon Electronics Manufacturing Services (EMS) Device Manufacturing Services suppliers that provide co-development resources, procure components, design, manufacture and test digital devices in the Emerging Products space. In this capacity the Business Manager has the responsibility to:
- Lead the sourcing, selection, contract negotiation and management of one or more EMS suppliers in alignment with the overarching EMS strategy and within the Integrated Management System. Ensure a competitive sourcing environment leading to continuous improvement in Engr. Services, Line Readiness, Quality, Business Management, Contract management and adherence, delivery, cost and social responsibility.
- Actively engage the Device Operations and Engineering organizations with the EMS suppliers on one or more products/product lines to achieve the programmatic objectives.
- Lead the commercial and contractual aspects of the relationship and drive multifunctional teams relative to EMS Suppliers involvement.
- Leading the EMS supplier Performance Management and leading cross-functional business reviews.
This requires that the Business Manager be both an advocate for the supplier within Lab126 and be their harshest critic to ensure the best possible performance. Upon success, the Business Manager will instill a forward-thinking collaborative and mutually-beneficial long-term relationship with a holistic point of view, not just a product or single supplier perspective – a business owner. These high profile responsibilities require significant breadth and business acumen as the responsibilities are very diverse and impactful:
Technical - Solid understanding of the EMS supplier landscape and capabilities in addition to Digital Device technologies and manufacturing / testing methodologies. Drive EMS Supplier relationships to ensure Amazon content is integrated in a way that supports our brand.
Negotiation Skills – Lead all commercial discussions related to EMS relationships. Able to negotiate best in class contract pricing, terms and conditions on large contracts with suppliers who are exceptionally skilled at protecting thin margins. Exercise good judgement in knowing when and how best to address issues or drive change.
Contract Management – Ensure that the suppliers execute and adhere to the contracts and renegotiate whenever possible to realize benefits from bundling work with Strategic Suppliers. This is not limited to dollars but being able to protect Amazon’s bottom line in all aspects – IP, indemnity, confidentiality, etc. as these are all crucial to how Amazon is able to have successful launches (products that “wow” the customer). In the case of an EMS relationship ensure that the contracts protect Amazon’s brand and meet customer requirements.
Financial – Responsible for managing the business relationship including contracts, pricing, terms and conditions and claims. Must be an effective negotiator. The value of these supplier engagements can reach the billion-dollar level.
Relationship Builder – Have the ability to engage, influence and arbitrate both the supplier and the Lab126 stakeholder organizations at the operational and Sr. Executive levels. Build excellent business cases and have executive presence.
About the team
Devices Business Management (DBM) is responsible for the business relationship with the EMS Suppliers. The DBM team is structured by Business Managers, CapEx Business Managers, Advanced Sourcing, Strategy leads and Implementation lead based in in different geographies. The team collaborates cross functionally with Product Operations, Engineering, Quality, legal and Finance throughout product life cycle to innovate, design for cost and quality ensuring timely delivery
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- Bachelor's degree
- Knowledge of publisher ad tech stacks and/or advertising technology
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience selling enterprise software or cloud-based applications
- Experience explaining complex technical concepts to various business and technical audiences
- Experience presenting to both technical and non-technical executive audiences- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
