Principal Presales Engineer

Who you are

You have a strong background in technical sales and presales engineering, with a proven track record of building customer trust and delivering technical wins. Your experience enables you to effectively communicate complex technical concepts to both technical and non-technical stakeholders. You are adept at understanding customer needs and translating them into technical solutions that align with business objectives. You thrive in a collaborative environment, working closely with sales teams to drive new business and strategic initiatives. Your ability to anticipate customer concerns and provide creative solutions sets you apart in the field. You are committed to continuous learning and staying updated on industry trends and technologies, particularly in communications and AI.

Desirable

Experience with cloud communications platforms or similar technologies would be a plus. Familiarity with AI technologies and their applications in enhancing customer experiences can further strengthen your candidacy. You may also have a background in software development or engineering, which helps you understand the technical aspects of the solutions you propose.

What you'll do

As a Principal Presales Engineer at Twilio, you will play a critical role in the sales process by leading technical discussions and driving the technical discovery phase with potential customers. You will be responsible for proposing tailored technical architectures that meet customer requirements and demonstrating Twilio's products effectively. Your role will involve building strong relationships with customers, understanding their unique challenges, and providing innovative solutions that leverage Twilio's capabilities. You will collaborate closely with sales teams to ensure that technical aspects align with business strategies, ultimately contributing to the success of new business initiatives. You will also engage in continuous learning to enhance your technical knowledge and stay ahead in the rapidly evolving communications landscape.

What we offer

Twilio offers a remote-first work environment, allowing you to work from the comfort of your home in Brazil. You will be part of a diverse and inclusive team that values collaboration and innovation. Twilio is committed to providing opportunities for professional growth and development, ensuring that you have the resources and support needed to succeed in your role. The company fosters a culture of connection and encourages employees to contribute to meaningful projects that have a global impact. You will have the chance to work with cutting-edge technologies and be at the forefront of transforming how the world communicates.