Sr Driver Operations Manager

Who you are

You have a minimum of 8 years of experience managing external partners and customers in a fast-moving environment — your background equips you with the business acumen necessary to navigate complex operational challenges. You possess strong communication skills that enable effective collaboration across various functions and cultures, ensuring that all stakeholders are aligned and informed. Your curiosity drives you to tackle new problems as they arise, and you are willing to roll up your sleeves to find solutions. You have a proven track record in partnership management, demonstrating your ability to deepen relationships with external partners and drive business growth. Your operational experience allows you to identify areas for improvement and implement effective strategies that enhance overall performance. You thrive in environments that require adaptability and strategic thinking, making you an ideal candidate for this role.

What you'll do

In this role, you will lead partnership management initiatives, overseeing various aspects of operations, technology development, and customer support. You will take charge of developing new Uber services by collaborating closely with fleet partners and internal product and engineering teams. Your focus will be on operational improvements, where you will support daily tasks such as payment and device management, ensuring that processes run smoothly and efficiently. You will work with cross-functional teams to identify opportunities for growth and implement strategies that enhance partner engagement with Uber’s products. Your ability to communicate effectively will be crucial as you facilitate discussions between diverse teams and stakeholders, ensuring that everyone is working towards common goals. You will also be responsible for monitoring the performance of partnerships and making data-driven decisions to optimize operations and drive success.

What we offer

At Uber, we value our employees and strive to create a supportive work environment. You will have the opportunity to work in a dynamic team that is dedicated to making a significant impact in the rideshare industry. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a company that is constantly evolving and innovating, providing you with the chance to tackle exciting challenges and contribute to the future of transportation. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be just what we need to drive our mission forward.