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Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Mexico City, MEX
Uber is seeking an Account Manager to join their Uber Eats team in Mexico City. You'll manage a portfolio of high-value restaurant partners, providing strategic consulting and driving revenue growth. This role requires strong negotiation skills and a data-driven approach.
You have a proven track record in account management, ideally with experience in the food delivery or restaurant industry. You are strategic and data-driven, capable of using analytics to inform your decisions and recommendations. Your strong communication skills allow you to effectively negotiate and build relationships with high-value partners. You thrive in a collaborative environment, working closely with cross-functional teams to enhance partner experiences and drive business growth.
You are comfortable operating autonomously, managing complex negotiations, and leading projects that require coordination across various departments. Your analytical mindset enables you to diagnose operational issues and implement effective solutions that improve partner performance and customer satisfaction. You are passionate about helping partners succeed and are always looking for ways to optimize their operations and increase their revenue.
Experience in the restaurant or food delivery sector is a plus, as is familiarity with data analysis tools and techniques. A background in business consulting or strategic sales would also be beneficial. You should be adaptable and open to learning, as the industry is constantly evolving and requires innovative thinking to stay ahead.
In this role, you will manage a portfolio of enterprise restaurant partners, ensuring their retention and satisfaction on the Uber Eats platform. You will conduct Monthly Business Reviews (MBRs) with partners, presenting performance data and operational insights to help them optimize their delivery efficiency and profitability. Your role will involve identifying opportunities for revenue growth through upselling Uber Eats products that align with partner goals.
You will lead contract negotiations and work closely with Operations, Marketing, and Product teams to implement solutions that enhance the restaurant experience. Your ability to diagnose operational issues, such as high missing item rates or slow prep times, will be crucial in driving improvements. You will act as a business consultant, using data to provide tailored recommendations that help partners achieve their objectives.
Uber offers a dynamic work environment where you can make a significant impact on the success of our restaurant partners. You will have the opportunity to work with a talented team and develop your skills in account management and strategic consulting. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us in transforming the way restaurants operate and delight their customers in the Mexican market.
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