Revolutionizing healthcare through technology and design
Oscar Health, founded in 2012 and headquartered in New York City, is a health insurance company that leverages technology to improve the consumer experience in healthcare. With over 500,000 members and partnerships with leading healthcare providers, Oscar offers innovative plans that include telemed...
Oscar provides competitive salaries, equity options, comprehensive health benefits, unlimited PTO, and a flexible remote work policy to support work-l...
Oscar fosters a culture centered around transparency and collaboration, encouraging employees to challenge the status quo in healthcare. The company v...
Oscar • Atlanta, Georgia, United States
Oscar is hiring a Workforce Management Analyst to join their Clinical Operations team. You'll be responsible for real-time monitoring of staffing and performance metrics to achieve daily KPIs. This role requires strong analytical skills and a focus on organizational optimization.
You have experience in workforce management and a strong analytical mindset — you understand the importance of real-time monitoring and decision-making in optimizing staffing and performance. You are comfortable working with various teams and systems, ensuring that business priorities are met effectively. You thrive in a remote work environment and are adaptable to changing work models as needed.
Experience in healthcare or insurance industries is a plus, as is familiarity with performance metrics and KPIs. You are proactive in identifying areas for improvement and have a knack for data analysis.
As a Workforce Management Analyst at Oscar, you will be responsible for monitoring incoming volume and staff performance in real-time. You will make decisions to rebalance resources effectively, ensuring that daily KPIs are met. Your role will involve analyzing staffing needs and organizational performance, providing insights to the Clinical Operations team. You will collaborate closely with the Director of Clinical Operations to align staffing strategies with business objectives. Your analytical skills will be crucial in identifying trends and making data-driven recommendations for optimization.
Oscar provides a competitive salary range of $56,880 to $74,655 per year, along with comprehensive employee benefits. You will have access to an unlimited vacation program and annual performance bonuses. The company fosters a supportive remote work culture, allowing you to balance your professional and personal life effectively. As part of a forward-thinking organization, you will have opportunities for growth and development within the healthcare technology space.
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