As a Supply Chain Manager within Sales and Operations Planning (S&OP), you will have the opportunity to own supply chain planning at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.
The Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors. In this role, a S&OP Program Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.
Key job responsibilities
- Lead strategic initiatives related to network capacity within Amazon's various business units.
- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.
- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.
- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.
A day in the life
“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”
About the team
“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan”
- Bachelor’s Degree in Supply Chain, Operations, Business, Engineering, Finance or related fields
- 2+ years of forecasting, designing or modeling supply chain
- 2+years of corporate process improvement experience within supply chain
- MS Excel: Intermediate. V-lookups and Pivot Tables at minimum.
- SQL/Programming Language: Basic – utilize to extract, manipulate and analyze data.- Master's degree
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
