Senior Content Designer (Mat Leave Cover)

Who you are

You are an exceptional Content Designer with a strong interest in health technology that addresses real-world user problems. With a decade of experience in content design, you understand how to manage business needs while championing the importance of content as a vital part of a product team. You have a knack for bringing creativity and clarity to every touchpoint, transforming complex concepts into simple, human, and engaging content. You thrive in a fast-paced, growth-focused environment and are comfortable designing experiments that boost metrics.

You possess the ability to flex between prototyping new products, designing end-to-end experiences, and creating compelling microcopy such as feature overviews, paywalls, error messages, and push notifications. You are skilled at coming up with innovative solutions and new processes, challenging existing ways of working while also listening to understand and serve business needs. Your experience allows you to see the product through the users' eyes, ensuring that their needs are met effectively.

Desirable

Experience in health technology or a related field is a plus, as is familiarity with user-centered design principles. You may also have a background in conducting user research or usability testing, which can further enhance your contributions to the team.

What you'll do

In this role, you will be responsible for creating and refining content that resonates with our users, ensuring that every interaction is meaningful and engaging. You will collaborate closely with product managers, designers, and engineers to develop content strategies that align with business goals and user needs. Your work will involve designing user flows and crafting microcopy that guides users through their journey within the app.

You will also be tasked with analyzing user feedback and metrics to iterate on content and improve user experiences continuously. By leveraging data-driven insights, you will help shape the content strategy and ensure that it effectively addresses user pain points. Your contributions will play a crucial role in enhancing user satisfaction and engagement with the Flo app.

What we offer

Flo Health provides a dynamic work environment where your contributions will directly impact the future of female health. We offer a range of health, pension, and wellbeing perks to support our employees. As part of our commitment to diversity, equity, and inclusion, we welcome applicants from all backgrounds and communities. Join us in our mission to build a better future for female health and be part of a team that values creativity, collaboration, and innovation.