Member Support Specialist (Evening Shift)

Who you are

You are a dedicated individual who thrives in a customer-focused environment. You possess excellent communication skills and are eager to assist clients with their inquiries and concerns. Your ability to work during evening hours aligns perfectly with the needs of this role, allowing you to contribute effectively to the team. You understand the importance of providing timely and accurate information to enhance customer experiences. You are adaptable and willing to learn about DISQO's ad measurement platform to better serve clients. You are committed to continuous growth and improvement, both personally and professionally.

What you'll do

As a Member Support Specialist, you will be the first point of contact for clients seeking assistance with DISQO's services. You will respond to inquiries via various communication channels, ensuring that clients receive prompt and helpful responses. Your role will involve troubleshooting issues and providing solutions to enhance user satisfaction. You will collaborate with other team members to share insights and improve support processes. Additionally, you will participate in team-building activities and company events, fostering a sense of community within DISQO Nation. Your contributions will help shape the future of work at DISQO, defined by performance and purpose.

What we offer

DISQO offers a supportive work environment where you can thrive and develop your skills. You will have the opportunity to work remotely while being part of a vibrant team. The company values innovation and accountability, ensuring that you are empowered to reach your highest potential. You will be part of a community that champions speed and continuous growth, making a lasting difference in the advertising industry. DISQO is committed to investing in its talent, providing you with the resources and support needed to succeed in your role.