Devops Engineer

Who you are

You have a strong background in managing cloud infrastructure, particularly with AWS and Azure, ensuring high availability and security. You are experienced in Infrastructure as Code (IaC) practices, which allows you to automate and streamline infrastructure management effectively. Your collaborative spirit shines as you work closely with development, QA, and security teams to enhance workflows and maintain robust CI/CD pipelines. You are adept at monitoring system performance, troubleshooting issues, and leading optimization efforts to improve reliability and scalability. You understand the importance of applying DevOps best practices to enhance deployment velocity and operational efficiency. You are always eager to learn and adopt new technologies that can benefit the team and the organization.

Desirable

Experience with containerization technologies like Docker and orchestration tools such as Kubernetes would be a plus. Familiarity with monitoring tools like Datadog or Prometheus can also enhance your contributions to the team.

What you'll do

As a DevOps Engineer at NICE, you will play a pivotal role in building and evolving our cloud infrastructure across AWS and Azure. You will manage and support the cloud infrastructure, ensuring it meets the highest standards of availability, security, and cost efficiency. Your contributions to infrastructure automation using Infrastructure as Code (IaC) will be crucial in streamlining our processes. You will collaborate with development and cross-functional teams to improve development and operational workflows, maintaining robust CI/CD pipelines that facilitate smooth deployments. Monitoring system performance will be part of your daily tasks, where you will investigate issues and lead troubleshooting efforts to optimize our systems. You will apply DevOps best practices to enhance the reliability and scalability of our services, ensuring that we can meet the demands of our users effectively. Your role will also involve continuously evaluating and adopting new technologies that can improve our infrastructure and processes.

What we offer

At NICE, we promote a culture of collaboration and continuous learning. You will have the opportunity to work with advanced technologies and be part of a team that is dedicated to transforming the industry with groundbreaking AI products. We value your contributions and encourage you to apply even if your experience doesn't match every requirement. Join us in delivering effortless, consistent, and personalized digital-first experiences with our leading cloud customer experience platform.