Analytics Engineer

Who you are

You have a strong background in data analysis and are skilled in SQL and Python — you understand how to manipulate and analyze large datasets to extract meaningful insights. Your experience includes working with data visualization tools, enabling you to present complex information in an accessible manner. You are familiar with big data technologies, particularly BigQuery, and can navigate through data pipelines effectively. You possess excellent communication skills, allowing you to collaborate with various business stakeholders and translate their needs into actionable data strategies. You are curious and persistent, always seeking to improve processes and outcomes through data-driven insights. You thrive in a collaborative environment and are eager to contribute to a team that values continuous evolution and innovation.

Desirable

Experience with data visualization tools such as Tableau or Looker would be a plus, as would familiarity with machine learning concepts. You are open to learning new technologies and methodologies that can enhance your analytical capabilities. A background in customer communications or related fields can also be beneficial, as it provides context for the data you will be working with.

What you'll do

As an Analytics Engineer at Dialpad, you will work closely with business stakeholders across various departments to understand their data needs and provide actionable insights. You will leverage big data technologies to analyze trends and patterns that inform business decisions. Your role will involve creating and maintaining data pipelines, ensuring data quality, and developing reports that highlight key performance indicators. You will also collaborate with the data analytics team to refine existing processes and implement new analytical frameworks. Your insights will help shape strategies that enhance customer communications and drive business growth. You will be expected to work during US overlapping hours, ensuring effective communication with teams across different time zones.

What we offer

Dialpad offers a dynamic work environment where innovation is encouraged and every employee's contribution is valued. You will have the opportunity to work with cutting-edge AI technologies that are transforming customer communications. The company promotes a culture of continuous learning and professional development, providing resources and support for your growth. You will be part of a diverse team that is committed to making a positive impact on how businesses communicate with their customers. Competitive compensation and benefits are part of the package, reflecting the value we place on our employees.