Data Center Technician , DCC Communities

Who you are

You are a motivated individual eager to join the AWS team as a Data Center Technician. You possess a foundational understanding of hardware and network diagnostics, and you are ready to engage in physical repairs to ensure the smooth operation of data centers. You thrive in a collaborative environment, working alongside a diverse team of engineers and specialists to maintain the highest standards of safety and security. You are comfortable participating in an on-call rotation, ready to respond to challenges as they arise. Your attention to detail and problem-solving skills make you an ideal candidate for this critical role in maintaining cloud infrastructure.

Desirable

Experience in a technical support role or familiarity with data center operations is a plus. A background in IT or networking can enhance your ability to succeed in this position. You are open to learning and adapting to new technologies and processes, contributing to the continuous improvement of data center operations.

What you'll do

As a Data Center Technician at Amazon, you will play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform. Your responsibilities will include performing in-depth hardware and network diagnostics, followed by physical repairs to ensure seamless data center operations. You will collaborate with a diverse team of software, hardware, and network engineers, supply chain specialists, and operations managers to deliver the highest standards of service. You will be involved in troubleshooting issues and implementing solutions that enhance the reliability of AWS services. Your role will also require you to participate in an on-call rotation, ensuring that you are available to address any urgent operational needs. You will contribute to maintaining the infrastructure that powers millions of businesses and services worldwide, making a significant impact on the cloud ecosystem.

What we offer

Amazon provides a comprehensive benefits package, including medical, dental, vision, and prescription coverage, along with a 401(k) matching program. You will enjoy paid time off and parental leave, ensuring a healthy work-life balance. The hourly pay for this role ranges from $29.00 to $52.00, reflecting the value of your contributions to the team. You will be part of an inclusive culture that welcomes bold ideas and empowers you to take ownership of your work. Join us at Amazon and be a part of a team that is dedicated to keeping the cloud running smoothly.