Solutions Architect, Generative AI Deployment

Who you are

You have a strong background in solutions architecture, with experience in deploying AI applications across various industries. Your technical expertise allows you to engage effectively with customers, ensuring they realize the full potential of their investment in AI technologies. You are solutions-oriented and possess excellent communication skills, enabling you to collaborate with senior leaders and technical teams within customer organizations. You have a holistic view of architecture and operations, allowing you to design effective solutions that leverage advanced AI models.

You are familiar with Generative AI technologies and understand how they can transform business operations. Your experience includes guiding projects from early prototyping through to enterprise-grade production deployments. You are comfortable working cross-functionally with sales, engineering, and product teams, ensuring alignment on customer needs and project goals. You are proactive in identifying high-value use cases and prioritizing them based on customer requirements.

Desirable

Experience with OpenAI's technologies is a plus, as is a background in customer service automation and content generation. You are adaptable and can thrive in a fast-paced environment, where you can leverage your technical skills to drive business value for customers. You are committed to continuous learning and staying updated on the latest advancements in AI.

What you'll do

In this role, you will engage with customers post-sale, acting as a trusted advisor to help them implement their AI adoption strategies. You will work closely with customer teams to establish roadmaps and prioritize use cases that deliver tangible business value. Your responsibilities will include providing hands-on technical guidance throughout the project lifecycle, from initial prototyping to production deployment. You will design solutions that integrate OpenAI APIs and other tools, ensuring they meet the specific needs of each customer.

You will collaborate with various internal teams, including sales and product management, to ensure a seamless customer experience. Your role will involve conducting workshops and training sessions to empower customers to leverage AI technologies effectively. You will also gather feedback from customers to inform product development and improve service offerings.

What we offer

At OpenAI, you will be part of a mission-driven team dedicated to shaping the future of technology through AI. We offer a collaborative work environment where innovation is encouraged, and your contributions will have a direct impact on our customers' success. You will have opportunities for professional growth and development, as well as access to cutting-edge AI technologies. We are committed to providing reasonable accommodations to applicants with disabilities, ensuring an inclusive workplace for all.