Fraud Insights Operations Supervisor, FSI Mx

Who you are

You have a proven track record in operations management, ideally with experience in fraud prevention or investigations. Your leadership style fosters collaboration and employee development, ensuring your team is effective and engaged. You are comfortable managing team capacity and conducting one-on-one meetings to support your team's growth. You understand the importance of being present in the office to facilitate in-person interactions and problem-solving. You are adaptable and ready to learn new processes and tools to enhance your team's performance.

What you'll do

As a Fraud Insights Operations Supervisor, you will be responsible for building and managing a team dedicated to investigating fraud cases. Your day-to-day will involve capacity management, leading team meetings, and working alongside your team on cases and reviews. You will contribute to projects that require your team's expertise, supporting scaling initiatives for offshore growth. Your role will also involve learning and practicing new fraud policies and tools to make informed decisions for your team. You will play a crucial role in fostering a collaborative environment and ensuring that your team is equipped to protect our platform from fraudsters.

What we offer

At DoorDash, we value our employees and offer a supportive work environment. You will have the opportunity to develop your leadership skills while making a significant impact on our fraud prevention efforts. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in our mission to protect our users and enhance the integrity of our platform.