Principal Product Manager

Who you are

You have extensive experience in product management, ideally with a focus on compliance and verification processes. Your background includes a strong understanding of KYC (Know Your Customer) and KYB (Know Your Business) principles, which are essential for this role. You thrive in high-autonomy environments and are comfortable making executive-level decisions that impact the product and the company’s mission. You are motivated by delivering customer value at scale and have a proven track record of balancing commercial opportunities with ethical considerations. Your strategic mindset allows you to define and execute product roadmaps effectively, ensuring alignment with business goals.

Desirable

Experience in high-growth environments is a plus, as is familiarity with consumer review platforms or similar industries. You are adept at influencing stakeholders and navigating complex decision-making processes without direct line management responsibilities. Your ability to communicate effectively with both technical and non-technical teams will be crucial in this role.

What you'll do

As the Principal Product Manager at Trustpilot, you will define and own the product vision and strategy, ensuring that it aligns with the company’s mission to protect the integrity of the review ecosystem. You will work closely with a small team to develop a roadmap that balances growth with the need for rigorous compliance and trust. Your role will involve high-stakes decision-making, where you will influence product direction and drive initiatives that enhance customer value. You will be responsible for establishing long-term product goals and metrics to measure success, focusing on both revenue generation and the prevention of fraudulent activities. Collaborating with cross-functional teams, you will ensure that product development aligns with user needs and market trends, while also advocating for the integrity of the platform.

What we offer

Trustpilot offers a dynamic work environment where you can make a significant impact on the product and the company’s mission. You will have the opportunity to work with strategic leaders in product development and contribute to a high-growth, profitable company. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our journey to become the universal symbol of trust, where your contributions will help shape the future of consumer reviews.