
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Seoul, South Korea
Coupang is hiring a Senior Process Innovation Specialist to manage inbound inventory flow and optimize supply chain processes. You'll utilize SQL, Python, and data visualization tools like Tableau and Power BI to enhance operational efficiency. This role requires strong analytical skills and experience in supply chain management.
You have a strong background in supply chain management and operations, with at least 5 years of experience in a similar role. Your analytical skills are top-notch, allowing you to diagnose and solve complex problems effectively. You are proficient in SQL and Python, enabling you to manipulate and analyze data efficiently. Your experience with data visualization tools like Tableau and Power BI helps you present insights clearly to stakeholders. You thrive in a collaborative environment, working closely with various teams to drive operational improvements. You are proactive in identifying risks and implementing solutions to enhance inventory management processes.
Experience in e-commerce or logistics is a plus, as is familiarity with root cause analysis (RCA) methodologies. You have a knack for process optimization and can develop data-driven recommendations to improve key performance indicators (KPIs). Your communication skills are excellent, allowing you to convey complex data insights in an understandable manner to leadership and team members alike.
In this role, you will monitor and manage inbound inventory flows, identifying bottlenecks and implementing preventive measures to mitigate risks. You will collaborate with fulfillment center operations, transportation, and various other teams to ensure seamless supply chain processes. Your responsibilities will include analyzing recurring inbound issues, conducting deep dives into root causes, and developing actionable improvement plans. You will manage key performance indicators such as truck turnaround time and dock-to-stock cycles, ensuring that operational targets are met. Additionally, you will prepare weekly and monthly performance reports for leadership, highlighting opportunities for improvement and providing actionable insights based on complex data analysis.
Coupang offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge technology and contribute to the future of e-commerce. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to revolutionize the shopping experience for customers and make a significant impact in the industry.
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