Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Santiago, CHL
Uber is seeking a Senior Strategy & Operations Manager to enhance operations and merchant experience for Uber Direct in Santiago. This role requires strategic thinking and data-driven problem-solving to optimize processes and drive cross-functional execution.
You have a strong background in operations and strategy, with at least 5 years of experience in a similar role. Your expertise lies in analyzing data and translating insights into actionable recommendations that drive operational efficiency and improve merchant satisfaction. You are skilled in collaborating with cross-functional teams and have a proven track record of executing projects that enhance performance across various stakeholders. You thrive in fast-paced environments and are adept at identifying operational inefficiencies and developing scalable solutions. Your ability to communicate effectively with both technical and non-technical teams makes you a valuable asset in any organization.
Experience in logistics or delivery services is a plus, as is familiarity with data analysis tools and methodologies. A background in project management will help you excel in this role, allowing you to manage multiple initiatives simultaneously while maintaining a focus on strategic objectives.
As a Senior Strategy & Operations Manager at Uber, you will play a pivotal role in improving operations and enhancing the merchant experience. You will partner with Commercial teams to identify operational inefficiencies and develop scalable solutions that improve onboarding, service levels, and overall merchant satisfaction. Your analytical skills will be crucial as you turn insights into action, analyzing data, experiments, and performance trends to identify opportunities and uncover key drivers. You will design, test, and continuously improve operational flows to enhance courier efficiency and merchant performance. Collaboration is key in this role, as you will work closely with regional, product, and other operations teams to drive cross-functional execution and ensure a seamless experience for both couriers and merchants.
Uber offers a dynamic work environment where you can make a significant impact on the company's operations. You will have the opportunity to work with a talented team and contribute to the growth of Uber Direct. The company values innovation and encourages you to bring your ideas to the table. While specific salary details are not mentioned, Uber is known for providing competitive compensation packages and benefits to its employees. You will also have access to professional development opportunities to help you grow in your career and expand your skill set.
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