Group Product Manager (Customer Experience) (f/m/d)

Who you are

You have extensive experience in product management, ideally with a focus on customer experience optimization. You excel at leading and mentoring teams, providing regular feedback, and supporting career development for product managers. Your passion for data-driven products drives your strategic thinking and execution.

You are skilled in integrating AI and automation into product strategies, enabling teams to deliver personalized experiences and optimize results. Your ability to collaborate closely with product leadership allows you to shape the vision and strategy for customer journey optimization.

You understand the importance of data infrastructure and intelligent automation in enhancing customer experiences. Your experience in managing cross-functional teams equips you to drive product vision and execute roadmaps effectively in a fast-paced environment.

Desirable

Experience with analytics tools and personalization strategies is a plus. Familiarity with agile methodologies and a strong understanding of the digital landscape will help you succeed in this role.

What you'll do

As a Group Product Manager at Contentful, you will lead and mentor a team of product managers, guiding them in product discovery and delivery. You will influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, particularly for enterprise customers. Your role will involve defining the vision and strategy for a wide product surface that helps customers understand performance and continuously optimize their content's impact.

You will integrate AI capabilities into the product strategy, unlocking automation and insight generation. Leading cross-functional teams, you will drive product vision and execute product roadmaps, ensuring alignment with customer needs and business goals. Your leadership will be crucial in shaping the future of customer experience optimization at Contentful.

What we offer

Contentful provides a collaborative environment where you can thrive as a leader in product management. You will have the opportunity to work with talented professionals and contribute to innovative solutions that enhance customer experiences. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

Join us in shaping how digital teams measure and grow their content's impact in an AI-driven market. We offer competitive compensation and benefits, fostering a culture of growth and development for all employees.