Junior Business Support Engineer (12 Months FTC)

Who you are

You are a motivated individual looking to start your career in business support engineering. You have a strong desire to learn and grow within a global organization. Your communication skills are excellent, allowing you to effectively assist end users with their technical needs. You are adaptable and can thrive in a fast-paced environment, ensuring that you provide timely and efficient support. You understand the importance of teamwork and collaboration, and you are eager to contribute to a culture of creativity and belonging.

What you'll do

As a Junior Business Support Engineer at WPP, you will be responsible for delivering first and second line support to end users across various sites. You will handle support requests related to Web & App services and applications, ensuring that users receive the assistance they need promptly. Your role will involve troubleshooting technical issues, guiding users through solutions, and escalating complex problems to senior team members when necessary. You will also participate in training sessions to enhance your skills and knowledge in business support engineering. Your contributions will help maintain a high level of service quality and user satisfaction within the organization.

What we offer

WPP offers a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work alongside talented professionals who are dedicated to delivering extraordinary work for clients. The company is committed to fostering a culture of continuous learning, providing you with the resources and support needed to develop your skills and advance your career. Additionally, you will be part of a global network, gaining exposure to diverse perspectives and experiences that will enrich your professional journey.