Sr. Category Manager
Own Category topline, core flywheel inputs of selection, speed, pricing and deep engagement and scope to impact customer experience and marketing engagement.
Key job responsibilities
About the Role:
The Books market segment opportunity in India is incredibly large - estimated at $50B in 2022 and growing to over $60B by 2025. The size of prize makes this category one of the most exciting and keenly pursued consumer opportunity in the Indian internet landscape. To increase the online penetration for readers and learners is the north-star vision for Books business on Amazon.in. The Books team is organized to make decisive progress in this must win and critical priority for A.in.
The Books business is housed in the Media organization which also includes Toys, Personal Care appliances (PCA) and Video Games/Software (VG/S).
The A.in Books/Media team is looking for an entrepreneurial Senior Category Manager, to help us deliver our ambitious growth objective.
Sr Category Manager will lead businesses within Books, and will need to identify areas of selection expansion, improvement in selection efficiency, top line growth and key projects for the category they handle. In doing so, they will engage with multiple stakeholders across the organization including Category, Product, Sales & Business Development, Account Management and Cx teams. They will champion the requirements for their category, through the sales funnel, and drive initiatives to influence conversions, with partner teams. He will need to act as both a thought leader and influence execution through other stakeholder teams. They will be expected to represent the category in top brand/seller meetings, and internal meetings alike.
Key job responsibilities
• Drive cross-functional strategic initiatives to continuously improve flywheel, profitability, customer experience and making S3P business successful.
• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
• Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact fee revenue improvement & efficiency driving initiatives.
• Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
• Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
• Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.
We expect the Sr. CM to be a passionate customer and category advocate within Amazon, with proven execution skills, stakeholder management, attention to detail, and the ability to effectively prioritize and multi-task. The candidate must be an effective leader and communicator to be able to work with many internal cross-functional teams. The ideal candidate will be a self-starter, with good customer and business understanding and demonstrate a high level of ownership, bias for action and customer obsession. Our growth charter has predefined updates cadence with Amazon India leadership and the candidate will be expected to own reports for her mandate with these stakeholders.
- 7+ years of account management, project or program management or buying experience
- Master's degree, or 7+ years of professional or military experience
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Experience with business analysis and P&L management- Experience driving direction and alignment with cross-functional teams
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