
Empowering trust through authentic consumer reviews
Trustpilot, headquartered in København, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...
Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...
Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...

Trustpilot • London
Trustpilot is seeking a Senior Data Scientist to join their Applied AI team, focusing on developing intelligent, data-driven product features. You'll work with Machine Learning and Natural Language Processing to enhance user experience and product innovation.
You have 5+ years of experience in data science, with a strong focus on applying machine learning techniques to solve real-world problems. Your expertise in natural language processing allows you to extract insights from unstructured data, and you are proficient in Python for data manipulation and analysis. You understand the importance of collaboration and have experience working with cross-functional teams, including software developers, product managers, and designers. You are passionate about leveraging data to drive product innovation and improve user experiences.
Experience with B2B SaaS products is a plus, as is familiarity with recommendation systems and content generation. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on delivering high-quality results.
In this role, you will be responsible for developing and deploying machine learning models that enhance Trustpilot's B2B SaaS product and consumer website. You will work on various projects, including prediction algorithms, ranking systems, and personalized content generation. Your role will involve collaborating closely with other teams to ensure that the models you develop are effectively integrated into the product. You will also be tasked with analyzing user behavior data to identify trends and opportunities for improvement.
You will have the opportunity to lead data science projects from conception to deployment, ensuring that your work has a meaningful impact on the business. You will also be involved in mentoring junior data scientists and sharing your knowledge with the team. Your contributions will help shape the future of Trustpilot's products and services, making them more engaging and valuable for users.
Trustpilot offers a dynamic work environment where you can grow your skills and make a significant impact. You will be part of a high-growth FTSE-250 company with a mission to become the universal symbol of trust. We provide opportunities for professional development and encourage you to take ownership of your projects. Our culture values collaboration, innovation, and a commitment to excellence, and we believe that diverse teams build better products. Join us and be part of our exciting journey to transform the way businesses build trust with their customers.
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