
Fast delivery of food and essentials to your door
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...

Gopuff • Brooklyn, NY
Gopuff is seeking a Site Leader I to oversee facility operations in Brooklyn. You'll lead a team focused on delivering exceptional customer experiences and improving operational efficiencies. This role requires 6+ years of experience in a fast-paced environment.
You have over 6 years of experience in a fast-paced environment, ideally in retail, grocery, military, or restaurant settings. Your leadership skills shine as you manage a local team of Shift Leaders and Field Operations Associates, ensuring that operations run smoothly and efficiently. You possess strong written and verbal communication skills, which are essential for conflict resolution and team development. You thrive in ever-changing environments and have a proven track record of being a change agent, improving processes and efficiencies within your team. Your ability to work with fluid schedules, including evenings and weekends, demonstrates your commitment to the role. You are physically capable of standing, bending, reaching, and walking during shifts, and can lift up to 49 pounds when necessary.
A Bachelor’s degree is preferred, as it complements your extensive experience. Your entrepreneurial spirit and positivity make you an ideal candidate for this fast-paced role, where drive and enthusiasm are key to success.
As the Site Leader I at Gopuff, you will be accountable for all facility operations, including deliveries, inventory management, and equipment oversight. You will plan and direct operations to ensure that the facility meets its key performance indicators. Your leadership will guide your team in executing company programs and maintaining confidentiality of information and records. You will teach and train your site leadership on controlling expenses and labor, ensuring that operations adhere to budget constraints while maximizing sales volume. Additionally, you will create and implement plans aimed at improving the financial performance of the facility, driving continuous improvement in all aspects of operations.
Gopuff offers a dynamic work environment where you can make a significant impact on the success of the facility. You will have the opportunity to lead a dedicated team, fostering a culture of excellence and customer focus. The role provides a platform for professional growth and development, as you will be at the forefront of operational leadership within the company. Join us in delivering a perfect experience for our customers while driving operational efficiencies and team engagement.
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