Senior Solutions Architect - Enterprise West

Who you are

You have a strong background in solutions architecture, with at least 5 years of experience in a technical role that involves customer engagement and sales support. You understand the intricacies of the Elastic Stack and can articulate its value to diverse stakeholders. Your ability to build relationships at all levels within customer organizations is key to your success. You are proactive in seeking continuous improvement, both personally and for your team, and you thrive in environments that challenge the status quo.

You possess excellent communication skills, allowing you to convey complex technical concepts in a clear and engaging manner. Your experience includes working closely with sales teams to develop strategies that align with customer goals. You are comfortable presenting to both technical and non-technical audiences, ensuring that everyone understands the benefits of the solutions you propose.

Desirable

Experience with cloud-based solutions and a deep understanding of AI and machine learning concepts will set you apart. Familiarity with enterprise sales processes and the ability to navigate complex organizational structures will enhance your effectiveness in this role.

What you'll do

As a Senior Solutions Architect at Elastic, you will be the technical point of contact for your assigned accounts, working closely with account managers to understand customer needs and objectives. You will develop tailored solutions using the Elastic Stack, ensuring that our offerings align with customer requirements. Your role will involve crafting and nurturing relationships with key stakeholders, enabling you to advocate for our solutions effectively.

You will engage with the regional Elastic community through events and programs, showcasing the capabilities of our platform and driving interest in our products. Your technical expertise will be crucial in addressing customer inquiries and providing guidance on best practices for implementation and usage of the Elastic Stack.

In addition to customer-facing responsibilities, you will collaborate with internal teams to provide feedback on product features and enhancements based on customer interactions. Your insights will help shape the future of our offerings, ensuring they meet the evolving needs of our clients.

What we offer

At Elastic, we value innovation and collaboration. You will be part of a dynamic team that is committed to delivering exceptional solutions to our customers. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Our culture encourages continuous learning and supports your career aspirations, allowing you to make a meaningful impact within the organization and the broader community.

Join us in our mission to empower organizations to harness the power of their data through our cutting-edge search and AI solutions. We believe in the potential of every individual and encourage you to apply even if your experience doesn't match every requirement.