Manager, Enterprise Security Operations - EMEA

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Opportunity

We are seeking an experienced Security Operations Manager to support our EMEA Enterprise Security team.  This position will be responsible for the development and management of all physical security operations at Netflix corporate offices, primarily in Eastern Europe, and for other locations as required. You will be empowered to make things happen and have a natural inclination to work within a high performance culture that is fast paced, dynamic and self-directed.  We have a unique culture that is embraced across all functions. You understand that legacy or best practice security solutions are not what will make you successful. You will understand how to adapt traditional security approaches, programs, and operations with our unique culture. This position will be based in Warsaw, and will report to the Senior Manager, Security Operations EMEA. 

Responsibilities:

• Manage all corporate security operations programs and projects to minimize business risk exposure

• Support the rollout of global Enterprise Security programs, projects, and initiatives effectively in EMEA; with a focus on budget management, vendor management, and quality control 

• Develop and present security education awareness training programs

• Build and strengthen relationships with cross-functional partners

• Oversee management of contract security providers (guarding), specialist security teams (close protection/secure transport) from RFP development through contract negotiation, analysis and execution and develop a multi-vendor / consultant network to ensure appropriate solutions are in place to minimize business risk exposure

• Work with our Technology and Systems team to leverage frictionless and user-friendly security solutions, where possible  

• Align & partner with regional Production Security leadership, which may include supporting productions/events

• Conduct risk and vulnerability assessments and operational security design/planning as required

• Support the development, implementation and rehearsal of global Incident Management frameworks 

• Strength and maintain collaborative external partnerships with local law enforcement, third-party vendors and community organisations

• Travel regionally and internationally as required (approximately 25%)

Qualifications & Experience:

• Over 10 years of security experience with increasing scope, responsibility, and complexity at a multinational company

• Experience in managing travel security programs in the Middle East, North Africa and Sub-Saharan Africa relating to employee business travel

• Demonstrated experience in leading and managing through impactful incidents at both country and regional levels with senior stakeholders and decision makers

• Experience managing guarding contracts at the account level, and a proven track record of optimising deployments, and making risk-based efficiencies 

• Event Security Management experience, leading high-profile events in different markets/countries

• Effective at collaborating cross-functionally and with all levels of management

• Capable of adapting to and leaning into risk independently with a self-starter mentality and drive results in a fast-paced environment

• Experience living/working overseas, regional expertise, and language skills desired (Polish/Turkish a plus)

• Demonstrated management experience in building, managing, mentoring, and inspiring teams, with a proven track record of leveraging data to drive significant business impact

• Exceptional interpersonal, communication and presentation skills

• Willingness to take educated risks and think out of the box

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.