
Transforming customer experiences with data-driven insights
Qualtrics is a leading experience management platform headquartered in Provo, UT, specializing in SaaS solutions that help brands optimize customer journeys. Trusted by over 75% of the Fortune 100, including Yamaha, BMW, and Microsoft, Qualtrics has raised $900 million in funding across multiple rou...
Qualtrics offers 20 days of paid time off (excluding bank holidays), flexible work-from-home opportunities, and comprehensive health insurance to supp...
Qualtrics fosters a culture focused on experience management, emphasizing the importance of understanding customer and employee needs. With a strong e...

Qualtrics • Dallas, Texas, United States
Qualtrics is hiring a Senior Salesforce System Developer to enhance their CRM platform used for tracking customer interactions. You'll work with Salesforce to build tools that support sales processes and customer retention. This role requires significant experience in Salesforce development.
You have 5+ years of experience in Salesforce development, demonstrating a strong understanding of CRM systems and their impact on business operations. Your expertise in Salesforce allows you to build and customize applications that enhance user experience and streamline processes. You are adept at collaborating with cross-functional teams, ensuring that the solutions you develop align with business goals and customer needs. You thrive in a fast-paced environment and are comfortable taking strategic risks to drive innovation. Your analytical skills enable you to leverage data for predictive modeling and decision-making, ultimately contributing to the company's revenue growth.
Experience with additional CRM tools or platforms is a plus, as is familiarity with data analytics and reporting tools. You have a knack for problem-solving and enjoy tackling complex challenges with creative solutions. A background in sales or customer success can enhance your understanding of the end-user perspective, making you an even more effective developer.
As a Senior Salesforce System Developer at Qualtrics, you will be responsible for overseeing the development and maintenance of the Salesforce platform used across various departments, including Sales, Customer Success, and Marketing. You will collaborate closely with stakeholders to gather requirements and translate them into technical specifications, ensuring that the solutions you build meet the needs of the business. Your role will involve designing and implementing custom applications, workflows, and reporting tools that enhance the efficiency of sales processes and improve customer retention strategies.
You will also play a key role in optimizing the existing Salesforce environment, identifying areas for improvement, and implementing best practices for system performance and user experience. Your contributions will directly impact the revenue of the company by enabling the sales team to hit their targets and providing executives with valuable insights through data collection and analysis.
In addition to development tasks, you will mentor junior developers and share your knowledge of Salesforce best practices with the team. You will participate in code reviews and contribute to the continuous improvement of development processes, ensuring high-quality deliverables that align with the company's standards.
Qualtrics offers a dynamic work environment where you can grow your career while making a significant impact on the business. You will be part of a collaborative team that values innovation and encourages strategic thinking. We provide opportunities for professional development and support your growth through training and mentorship programs. Our culture emphasizes work-life balance, and we offer competitive compensation packages that reflect your skills and experience. Join us in our mission to bring humanity, connection, and empathy back to business.
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