Fast delivery of food and essentials to your door
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Gopuff • New York, NY
Gopuff is seeking a Site Leader I to oversee operations in the New York Metro area. You'll lead a team focused on delivering exceptional customer experiences and improving facility performance. This role requires 6+ years of experience in a fast-paced environment.
You have over 6 years of experience in a fast-paced environment, ideally in retail, grocery, military, or restaurant settings. Your leadership skills shine as you manage a team of Shift Leaders and Field Operations Associates, ensuring that operations run smoothly and efficiently. You possess strong written and verbal communication skills, which help you effectively convey your vision and motivate your team. Conflict resolution is one of your strengths, allowing you to navigate challenges and maintain a positive work environment. You are adept at team development and engagement, fostering a culture of collaboration and high performance. Your ability to adapt to an ever-changing environment is crucial, as you lead your team through various operational challenges. You have a proven track record of being a change agent, continuously seeking to improve processes and efficiencies within your facility.
As the Site Leader I at Gopuff, you will be accountable for all facility operations, including deliveries, inventory management, and equipment oversight. Your role involves planning and directing operations to ensure that key performance indicators are met or exceeded. You will drive improvements in operational efficiency, teaching and training your site leadership on controlling expenses and labor to adhere to budget constraints. Your leadership will be instrumental in creating and implementing plans that enhance the financial performance of the facility. You will be available during peak hours of operation, which may include evenings and weekends, to support your team and ensure customer satisfaction. Your hands-on approach will help you lead by example, demonstrating the importance of delivering a perfect experience for customers. You will also be responsible for maintaining confidentiality of information and documentation, ensuring that all records are managed appropriately.
At Gopuff, we value our employees and strive to create a supportive work environment. You will have the opportunity to lead a dedicated team and make a significant impact on our operations. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to deliver exceptional service to our customers while fostering a culture of teamwork and excellence.
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