Associate, Trust and Safety

Who you are

You are someone who is passionate about improving the healthcare experience for patients and providers. You understand the importance of trust and safety in a marketplace and are eager to contribute to a mission-driven organization. You possess strong communication skills and are comfortable working in a collaborative environment. You are detail-oriented and have a proactive approach to problem-solving, ensuring that user behavior is monitored effectively. You are committed to fostering a work environment free of discrimination and harassment, aligning with Zocdoc's values.

What you'll do

As a Trust & Safety Associate at Zocdoc, you will be responsible for promoting trust in the platform by detecting and reporting abusive user behavior. You will work closely with your team to ensure the integrity of the marketplace is maintained. Your role will involve executing on Trust & Safety initiatives, collaborating with various departments to enhance user experience, and contributing to the overall mission of empowering patients. You will also engage in ongoing training and development to stay updated on best practices in trust and safety.

What we offer

Zocdoc offers a supportive work environment where you can grow your career while making a meaningful impact in healthcare. You will have the opportunity to work with a team of dedicated professionals who are committed to improving patient experiences. The company values diversity and inclusion, ensuring that all employees feel valued and respected. Zocdoc provides flexible working arrangements, allowing you to balance your professional and personal life effectively.