The CRM platform for growth-focused B2C brands
Klaviyo, headquartered in Boston, MA, is a leading CRM platform specifically designed for B2C brands. With over 100,000 customers, including notable names like Uncommon Goods and Chubbies, Klaviyo integrates marketing automation, analytics, and customer service into a single solution. The company ha...
Klaviyo offers a comprehensive benefits package including private medical insurance, an employee stock purchase plan, company equity, generous parenta...
Klaviyo fosters a data-driven culture that emphasizes the integration of analytics and messaging to empower eCommerce brands. The company values innov...
Klaviyo • Boston, MA
Klaviyo is seeking a Director of Product Management to lead the vision and execution of their billing and monetization platform. You'll drive innovation in monetization capabilities and work closely with various teams to enhance customer purchasing experiences. This role requires strong leadership and strategic planning skills.
You have extensive experience in product management, ideally with a focus on billing and monetization strategies. You understand the intricacies of customer purchasing experiences and have a proven track record of leading teams to success. Your background includes collaborating with cross-functional teams to drive product innovation and improve user experiences. You are comfortable with data-driven decision-making and have a strategic mindset that allows you to set clear roadmaps and objectives. You value diversity and inclusion in the workplace and believe in empowering your team members to contribute their unique perspectives. You are adaptable and open to learning, always seeking to improve processes and outcomes.
In this role, you will lead the vision and strategy for Klaviyo's monetization and billing platform, ensuring that the customer purchasing experience is seamless and efficient. You will be responsible for setting the roadmap for self-service billing and payments infrastructure, working closely with engineering, finance, and customer success teams to align on goals and deliverables. You will drive innovation in monetization capabilities, exploring new pricing models and technologies to enhance customer experiences. Your leadership will guide a team of product managers focused on subscriptions, entitlements, billing, and payments, fostering a collaborative environment where ideas can flourish. You will also engage with stakeholders to gather feedback and iterate on product features, ensuring that the solutions you develop meet the needs of over 100,000 self-service customers.
Klaviyo offers a dynamic work environment where you can make a significant impact on the company's growth and success. You will have the opportunity to work with a talented team of professionals who are passionate about empowering creators. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Our culture values diversity and encourages all team members to bring their authentic selves to work. Join us in shaping the future of our monetization and billing platform, and help us create a frictionless purchasing experience for our customers.
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