Empowering organizations to outsmart cyber threats
KnowBe4, headquartered in Clearwater, Florida, is a leading provider of Security Awareness Training, helping organizations combat social engineering, spear phishing, and ransomware attacks. With over 45,000 customers, including major brands like Netflix and Siemens, KnowBe4 has raised $300 million i...
KnowBe4 offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from ongoin...
KnowBe4 fosters a culture of security awareness and continuous improvement, emphasizing the importance of cybersecurity education. The company values ...
KnowBe4 • Clearwater, Florida
KnowBe4 is seeking an Account Manager (SMB) to help small and medium businesses enhance their security posture. You'll deepen customer relationships and drive expansion within your book of business. This role requires strong interpersonal skills and a background in sales.
You have a proven track record in sales, particularly in managing accounts for small and medium businesses. Your ability to build and maintain strong relationships with clients is key to your success. You understand the importance of cybersecurity and are passionate about helping organizations improve their security culture. You thrive in a hybrid work environment, balancing remote work with in-person collaboration. You are proactive in identifying opportunities for growth within your existing accounts and are skilled at communicating the value of solutions to clients.
Experience in the cybersecurity industry is a plus, as is familiarity with sales methodologies that focus on customer success. You are comfortable working with a diverse range of clients and can adapt your approach to meet their unique needs. A background in technology sales or account management will help you excel in this role.
As an Account Manager (SMB) at KnowBe4, you will own a book of business and be responsible for deepening relationships with your clients. You will identify opportunities to expand the use of KnowBe4's solutions, helping clients to enhance their security posture. Your role will involve regular communication with clients to understand their needs and challenges, ensuring they receive the maximum value from our products. You will collaborate with the sales team to develop strategies for account growth and retention, leveraging your insights to drive customer satisfaction. You will also participate in training and development opportunities to stay current with industry trends and best practices.
KnowBe4 provides a dynamic work environment where you can grow your career while making a meaningful impact in the cybersecurity space. We offer a competitive salary and benefits package, along with opportunities for professional development. Our culture emphasizes transparency, ownership, and continuous learning, ensuring that you have the support you need to succeed. Join us in redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
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