Front Desk Specialist

Who you are

You are a dedicated individual with a passion for providing exceptional customer service. You thrive in a fast-paced environment and enjoy interacting with guests, vendors, and owners. Your strong communication skills allow you to effectively handle phone calls, emails, and chats, ensuring high satisfaction standards are met. You are detail-oriented and capable of coordinating with various teams to resolve issues efficiently. You understand the importance of building lasting relationships and are committed to creating positive experiences for everyone you interact with.

What you'll do

As a Front Desk Specialist at Vacasa, you will be the first point of contact for our guests, vendors, and owners. Your primary responsibility will be to handle inquiries regarding reservations and address any concerns that may arise. You will coordinate with maintenance and housekeeping teams to ensure unit availability for vendor visits and assist in identifying potential owner leads to support business growth. Your role will involve maintaining high standards of customer satisfaction while managing administrative tasks that contribute to the smooth operation of the local management office.

What we offer

At Vacasa, we value your contributions and invest in your growth. You will have the opportunity to be part of a company that prioritizes genuine hospitality and teamwork. We offer competitive compensation at $17 per hour, with actual pay varying based on your skills, experience, education, and location. Additionally, you will enjoy various benefits and perks that enhance your work experience and support your professional development.