Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is seeking a Senior Program Manager to lead key programs in Rocket Growth and Inventory Health. You'll analyze data and collaborate across teams to drive strategic business goals. This role requires over 10 years of experience, including 5 years in project or program management.
You have over 10 years of experience in program management, with at least 5 years leading complex projects from inception to completion. Your strategic thinking and data-driven insights enable you to design scalable programs that align with business objectives. You possess strong communication skills, allowing you to convey analytical results clearly to senior leadership. Your proficiency in data analysis tools such as Microsoft Excel, SQL, and Tableau empowers you to derive actionable insights from complex datasets. You are adept at root cause analysis, identifying underlying issues, and implementing effective solutions. You thrive in a fast-paced environment and are comfortable collaborating with various stakeholders to achieve common goals.
As a Senior Program Manager at Coupang, you will spearhead key programs within the Rocket Growth and Inventory Health domains. You will be responsible for planning, executing, and leading initiatives that enhance inventory management and returns processes. By analyzing seller profiles and onboarding metrics, you will design programs that drive continuous improvement and operational efficiency. You will monitor key performance indicators (KPIs) for major programs, ensuring alignment with business objectives and facilitating ongoing process enhancements. Your role will involve close collaboration with internal departments and external partners to build and expand new programs. You will establish and refine standard operating procedures (SOPs) to improve overall operational efficiency. Your ability to think critically and structure complex problems will be essential in executing solutions that meet business goals.
At Coupang, you will be part of a rapidly growing e-commerce company that values innovation and customer satisfaction. You will have the opportunity to work in a dynamic environment that encourages entrepreneurial spirit and continuous learning. We provide a supportive culture where you can witness daily growth in yourself, your team, and the company as a whole. Join us in shaping the future of commerce and making a significant impact in the industry.
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