(Senior) Client Project Manager CRM (m/f/d)

Who you are

You are an experienced Project Manager with a strong background in CRM campaigns — you thrive in environments where attention to detail is crucial and enjoy collaborating with diverse teams to achieve project goals. You have a proven track record of managing projects from inception to completion, ensuring that all stakeholders are aligned and satisfied with the outcomes. Your ability to communicate effectively with clients and internal teams sets you apart, allowing you to navigate complex project requirements with ease. You are adaptable and can handle the dynamic nature of agency work, always looking for ways to improve processes and outcomes. You understand the importance of empathy in marketing and strive to create authentic connections through your work.

Desirable

Experience in a similar role within a marketing agency or CRM environment would be beneficial, as would familiarity with data-driven marketing strategies. You are comfortable using project management tools and have a knack for identifying opportunities for innovation in project execution. A background in digital marketing or creative campaigns would enhance your ability to contribute to the team's success.

What you'll do

In this role, you will be responsible for the smooth execution of CRM projects, ensuring that they meet the high standards expected by RAPP and its clients. You will work closely with internal teams, including data analysts and creative professionals, to develop and implement effective marketing strategies. Your role will involve coordinating with external partners and clients to gather requirements, set expectations, and deliver results that drive client satisfaction. You will oversee project timelines, budgets, and resources, making adjustments as necessary to keep projects on track. Your attention to detail will be critical in ensuring that all aspects of the project align with client goals and RAPP's standards. You will also play a key role in reporting project outcomes and insights to stakeholders, helping to inform future strategies and campaigns.

What we offer

At RAPP, we believe in fostering a diverse and inclusive workplace where every team member can thrive. You will have access to professional development opportunities, including a comprehensive LinkedIn Learning catalog with over 20,000 courses. We offer a competitive benefits package, including a 20% employer contribution to our pension scheme. Our culture emphasizes well-being and collaboration, as we know that diverse perspectives lead to better outcomes for our clients. Join us in creating impactful marketing solutions that resonate with audiences and drive growth for our clients.