Frontend Platform Engineer

Who you are

You have a strong background in frontend engineering, particularly with JavaScript and React, and are passionate about building high-quality user interfaces. You understand the complexities of product development and have experience in establishing patterns and best practices that enhance team productivity. You enjoy mentoring other engineers and are eager to share your knowledge to help them grow. You thrive in collaborative environments and are excited about pushing the boundaries of what's possible in frontend development. You are detail-oriented and have a keen eye for design, ensuring that the user experience is always at the forefront of your work. You are adaptable and open to feedback, continuously seeking ways to improve both your skills and the processes around you.

Desirable

Experience with modern frontend frameworks and libraries beyond React, such as Vue.js or Angular, would be a plus. Familiarity with design systems and UI/UX principles can help you contribute even more effectively to the team. A background in performance optimization and accessibility best practices will also be beneficial in this role.

What you'll do

As a Frontend Platform Engineer at Intercom, you will be responsible for defining and evolving the foundations of how the company builds user interfaces. You will work closely with product teams to make it faster, safer, and easier for them to build and ship high-quality products at scale. Your role will involve modernizing the frontend stack with React, establishing design patterns, and driving architectural decisions that will shape the future of Intercom's frontend. You will tackle complex problems that span the entire product development organization, ensuring that frontend systems and frameworks scale effectively with the business. You will also mentor and guide other engineers, helping them to adopt best practices and improve their skills. Your contributions will directly impact the quality and efficiency of product development at Intercom, making a significant difference in the customer experience.

What we offer

Intercom provides a dynamic work environment where innovation is encouraged, and your contributions are valued. You will have the opportunity to work with a talented team of engineers and be part of a company that is setting new standards in customer service. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a culture that emphasizes collaboration, creativity, and continuous improvement, allowing you to thrive in your career while making a meaningful impact on the company and its customers.