Would you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical customer problems that may span multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. Our Cloud Support team provides technical support to our customers across the globe. The Cloud Support Associate Internship is a training program for the Cloud Support Associate role. This is an excellent opportunity to join one of Amazon’s technical teams, working with some of the best and brightest engineers, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.
Key job responsibilities
This is a four month internship (September-December)
Part-time schedule (8:00-14:00)
Gaining experience with AWS cloud services including EC2, load balancers, and S3 storage solutions
• Collaborating with AWS engineers and fellow peers in a virtual classroom to learn about AWS services and practice troubleshooting techniques
• Applying new skills through customer case simulations
If this sounds exciting to you - come build the future with us!• Currently enrolled in a Bachelor’s degree in Computer Science or associated field in their last semester. • In pursuit of or completion of the Solutions Architect Associate Certification
• Knowledge of internet fundamentals and cloud computing concepts
• Experience troubleshooting networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or similar/related technology)
• Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
