Empowering renters with flexible payment solutions
Flex is a mobile application designed to provide renters with flexible payment options for their rent, allowing users to reschedule payments and protect their funds with Overdraft Protection. Headquartered in Midtown Manhattan, New York, Flex has raised $225.1 million in Series B funding and serves ...
Flex offers a range of benefits including unlimited paid time off, 100% company-paid medical, dental, and vision coverage, and a 401(k) plan with comp...
Flex fosters a culture focused on financial empowerment and flexibility for renters, emphasizing the importance of addressing the challenges of monthl...
Flex • New York, New York, United States
Flex is seeking a Senior Director of GTM Strategy & Operations to lead the operational support and execution of their growth strategy. This role requires a data-centric leader focused on practical implementation to drive revenue initiatives.
You have a proven track record of leading strategy and operations in a fast-paced environment, ideally within the FinTech sector. With at least 7-10 years of experience, you understand the intricacies of go-to-market strategies and have successfully operationalized revenue initiatives in previous roles. Your analytical mindset allows you to leverage data to drive decision-making and improve processes, ensuring that front-line teams are equipped with the insights they need to succeed. You thrive in collaborative settings, working closely with cross-functional teams to align on goals and execute effectively. Your leadership style is empowering, as you believe in fostering a culture of growth and accountability among your team members.
Experience in a high-growth startup environment is a plus, as is familiarity with the challenges and opportunities that come with scaling operations. You may have a background in finance or operations management, which gives you a unique perspective on how to optimize processes for revenue generation. A strong understanding of customer needs and market dynamics will help you craft strategies that resonate with users and drive engagement.
In this role, you will report directly to the Head of GTM Operations & Strategy and be responsible for shaping and executing the go-to-market strategy for Flex's core business. You will lead a team focused on operational support, ensuring that all front-line teams are aligned and equipped to meet ambitious growth targets. Your responsibilities will include analyzing market trends and customer feedback to refine strategies, developing operational processes that enhance efficiency, and implementing metrics to track performance and success. You will collaborate with various departments, including marketing, sales, and product development, to ensure that all initiatives are cohesive and aligned with the company's mission. As a leader, you will mentor and develop your team, fostering an environment of continuous improvement and innovation.
Flex provides a competitive benefits package that includes medical, dental, and vision coverage from day one. You will also have access to company equity and a 401(k) plan with a company match starting in 2026. Enjoy unlimited paid time off along with 13 company-paid holidays, and take advantage of our parental leave policy. The Flex Cares Program is designed to support employees in various aspects of their lives, and you will receive a free subscription to our service. For full-time non-U.S. employees, we offer competitive compensation and equity options, along with unlimited PTO. Join us in our mission to transform the rent payment experience and empower renters with flexibility.
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