The community marketplace for unique travel stays
Airbnb, headquartered in Showplace Square, San Francisco, CA, has transformed the hospitality industry with its platform that connects over 4 million hosts to travelers. Since its inception, Airbnb has facilitated over a billion bookings, disrupting traditional accommodation models by allowing indiv...
Airbnb offers generous parental and family leave, paid volunteer time, and an annual travel and experiences credit. Employees enjoy health food and sn...
Airbnb's culture emphasizes community and belonging, reflecting its mission to create a world where anyone can belong anywhere. The company values fle...
Airbnb • China
Airbnb is seeking a Senior Software Engineer for their Community Support Engineering team in China. You'll lead projects to enhance customer and agent experiences using technologies like Java and AI/ML. This role requires strong engineering skills and a passion for improving user experiences.
You have 5+ years of experience in software engineering, with a strong focus on building scalable systems that enhance user experiences. Your expertise in Java allows you to develop robust applications that meet the needs of both customers and internal teams. You are familiar with AI and machine learning concepts, and you have experience implementing these technologies to improve system capabilities. You thrive in collaborative environments, working closely with cross-functional teams to deliver impactful solutions. Your problem-solving skills enable you to tackle complex challenges effectively, and you are committed to continuous learning and improvement in your craft.
Experience with community support systems or customer-facing applications is a plus. Familiarity with data platforms and case management systems will help you excel in this role. You are open to exploring new technologies and methodologies that can enhance the engineering foundations of the Community Support team.
As a Senior Software Engineer at Airbnb, you will lead the development of engineering foundations that support the Community Support team. You will work on projects that focus on routing, data platforms, and case management tools, ensuring they are scalable and efficient. Your role will involve collaborating with other engineers and stakeholders to define project requirements and deliver high-quality solutions. You will also be responsible for enhancing the AI capabilities of the Community Support systems, leveraging your knowledge of machine learning to implement innovative features. You will participate in code reviews and provide mentorship to junior engineers, fostering a culture of learning and growth within the team.
Airbnb is committed to creating an inclusive environment where diverse ideas can flourish. You will have the opportunity to work on meaningful projects that impact millions of users worldwide. The company values your contributions and offers a supportive culture that encourages professional development. You will be part of a dynamic team that is dedicated to improving the customer experience through technology. While specific salary details are not mentioned, Airbnb is known for competitive compensation packages and benefits that support work-life balance.
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