EMEA Senior Manager, Advisory Services

Who you are

You have a proven track record of leading teams and engaging with customers, combining your passion for advisory services with the ability to solve complex business problems. With over 5 years of experience in a managerial role, you understand the intricacies of building high-performing teams and delivering exceptional client experiences. You thrive in environments that encourage strategic risks and collaborative problem-solving, and you are dedicated to fostering a culture of empathy and connection within your team.

Your experience includes working closely with leadership teams and sales organizations to design and implement effective advisory services. You possess strong communication skills, allowing you to articulate complex ideas clearly and effectively to both internal teams and clients. You are comfortable navigating challenges and are adept at building relationships that drive success for both your team and your clients.

Desirable

Experience in the Experience Management field is a plus, as is familiarity with various industries such as retail, government, and healthcare. You are a strategic thinker who can identify growth opportunities and motivate your team to achieve aggressive goals. You understand the importance of data-driven decision-making and are skilled at leveraging insights to enhance service delivery.

What you'll do

As the EMEA Senior Manager for Advisory Services, you will lead a team dedicated to providing exceptional advisory services to Qualtrics clients. You will work closely with the Global Head of Advisory Services to build and refine the advisory services organization, ensuring that your team is equipped to meet the evolving needs of clients across various sectors. Your role will involve designing and implementing strategies that enhance client engagement and satisfaction, while also driving team performance.

You will collaborate with the Qualtrics Sales team to identify opportunities for growth and develop tailored solutions that address client challenges. Your leadership will be crucial in fostering a culture of innovation and continuous improvement within your team, encouraging members to take strategic risks and explore new approaches to problem-solving.

In this role, you will also be responsible for mentoring and developing team members, helping them to grow their skills and advance their careers within the organization. You will facilitate regular team meetings to discuss progress, share insights, and celebrate successes, ensuring that everyone is aligned and motivated to achieve their goals.

What we offer

At Qualtrics, you will be part of a dynamic and supportive work environment that values collaboration and innovation. We offer competitive compensation packages and opportunities for professional development, allowing you to grow your career while making a meaningful impact on our clients and the industry. Join us in our mission to bring humanity, connection, and empathy back to business, and be part of a team that is dedicated to delivering exceptional experiences for our clients.

We encourage you to apply even if your experience doesn't match every requirement. If you are ready to take on a leadership role in advisory services and make a difference in the Experience Management category, we want to hear from you.