
Transforming B2B trucking with digital solutions
Loadsmart is a leading digital freight company headquartered in the Chicago Loop, specializing in B2B trucking solutions. With over $343.7 million in funding and a valuation exceeding $1 billion, Loadsmart streamlines the shipping process through its integrated online platform, which manages booking...
Loadsmart offers competitive benefits including a 401K plan with a company match, equity options that vest over four years, and generous parental leav...
Loadsmart's culture is centered around digital integration in freight services, enhancing efficiency and transparency for all parties involved. The co...

Loadsmart • Philippines / Remote
Loadsmart is seeking a Carrier Support Representative to assist with inbound requests and enhance the carrier experience. This role requires strong communication skills and a commitment to teamwork in a remote setting.
You are an innovative and agile professional who thrives in a global company. You have a strong commitment to teamwork and embody core values such as curiosity, clarity, results, and commitment. You are eager to support inbound requests from internal customers through telecommunications, webchat, and email, ensuring a solid carrier experience with Loadsmart. You understand the logistics industry and are excited about the opportunity to contribute to a company that is reinventing freight technology.
In this role, you will be responsible for managing inbound requests from internal customers, providing assistance through various communication channels. You will work closely with the team to expand Loadsmart's carrier network, ensuring that carriers have a positive experience. Your role will involve troubleshooting issues, answering questions, and providing information to help carriers navigate the Loadsmart platform effectively. You will also collaborate with other departments to ensure that the needs of carriers are met and that they feel supported throughout their interactions with Loadsmart.
Loadsmart offers a dynamic work environment where you can grow your skills and contribute to meaningful change in the logistics industry. As part of a Series C-funded company, you will be part of a team that has seen significant growth and is committed to innovation. You will have the opportunity to work remotely, allowing for flexibility in your work-life balance. Loadsmart values its employees and fosters a culture of collaboration and support, making it an exciting place to build your career.
Apply now or save it for later. Get alerts for similar jobs at Loadsmart.