
The CRM platform for growth-focused B2C brands
Klaviyo, headquartered in Boston, MA, is a leading CRM platform specifically designed for B2C brands. With over 100,000 customers, including notable names like Uncommon Goods and Chubbies, Klaviyo integrates marketing automation, analytics, and customer service into a single solution. The company ha...
Klaviyo offers a comprehensive benefits package including private medical insurance, an employee stock purchase plan, company equity, generous parenta...
Klaviyo fosters a data-driven culture that emphasizes the integration of analytics and messaging to empower eCommerce brands. The company values innov...

Klaviyo • Boston, MA
Klaviyo is hiring a Lead AI Software Engineer to design and scale backend and machine learning systems. You'll work with technologies like Python and AWS to deliver intelligent systems at scale. This role requires strong experience in AI and machine learning.
You have a strong background in AI and machine learning, with at least 5 years of experience in software engineering. You are skilled in designing and implementing scalable systems that leverage machine learning technologies to optimize business outcomes. Your expertise in Python and familiarity with cloud platforms like AWS enable you to build robust solutions that can handle large volumes of data and user interactions. You thrive in collaborative environments, working closely with product managers, data scientists, and other engineers to drive innovation and deliver impactful results. You are also passionate about mentoring others, helping to elevate the technical capabilities of your team.
Experience with Kubernetes and TensorFlow is a plus, as these tools are integral to our AI infrastructure. Familiarity with data processing frameworks and a strong understanding of algorithms will further enhance your contributions to our projects.
As a Lead AI Software Engineer at Klaviyo, you will take ownership of the design and development of our AI systems. You will lead efforts to build and scale backend systems that support our AI initiatives, ensuring they are efficient and capable of processing vast amounts of data. Collaborating with cross-functional teams, you will define the technical direction and architecture of our AI solutions, focusing on delivering intelligent systems that enhance customer experiences. You will also mentor junior engineers, fostering a culture of learning and growth within the team. Your role will involve hands-on coding, system design, and performance optimization, as well as participating in strategic discussions about the future of our AI capabilities.
At Klaviyo, we offer a dynamic work environment where innovation is encouraged. You will have the opportunity to work on cutting-edge AI technologies that are shaping the future of marketing and customer engagement. We provide competitive compensation and benefits, along with a culture that values diversity and inclusion. Join us in empowering creators to own their destiny and make a significant impact in the world of AI-driven solutions.
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