Customer Service Operator

Wachter is accepting applications for a Customer Service Operator to join our growing, fast-paced call center operating 24 hours a day, 365 days a year ONSITE at the Mt. Laurel, NJ.  In this role, you will support participating businesses Nationwide utilizing the StaffSafe system to ensure the welfare of staff and customers. 

Thurs 5p-930p

Fri 5p-10p

Sat 3p-10p

Sun 4p-10p

As a Customer Service Operator, you will be fielding Inbound calls from staff at participating businesses Nationwide when they feel their safety and/or that of their patrons is at risk and work to de-escalate the situation at hand.  We are committed to providing exceptional care and support to staff members of participating businesses when in need.  

As a key member of our Team, you will play a vital role in ensuring the well-being and safety of our clients in emergency situations and work to resume safe & normal operation of the business as quickly as possible.