Manager, International Account Management

Who you are

You have a strong background in account management, ideally with experience in leading teams that focus on customer success and growth. You understand the importance of building strong customer partnerships and have a track record of identifying expansion opportunities. Your leadership style is centered around coaching and developing team members to achieve their full potential. You are results-driven and thrive in environments where you can make a significant impact on revenue growth. You are passionate about delivering exceptional customer experiences and ensuring that new customers realize value quickly. You believe in fostering a collaborative team culture where everyone feels valued and empowered to contribute.

What you'll do

In this role, you will lead a team of customer development professionals responsible for managing and growing identified Growth customer accounts. You will coach your team to build strong relationships with customers, ensuring they are supported throughout their journey with Bandwidth. You will be accountable for the successful onboarding of new customers, facilitating a seamless transition that leads to rapid revenue recognition. Your focus will be on enabling your team to identify and capitalize on expansion opportunities within existing accounts. You will work closely with other departments to ensure that customer needs are met and that the team is aligned with the company's growth objectives. You will also track performance metrics to assess the team's success and identify areas for improvement. Your leadership will be crucial in driving consistent revenue growth and enhancing customer satisfaction.

What we offer

At Bandwidth, we celebrate differences and encourage our team members to be their authentic selves. We offer a supportive work environment where you can thrive and grow in your career. You will have access to resources and tools that will help you succeed in your role. We believe in investing in our employees and providing opportunities for professional development. Join us and be part of a company that is making a significant impact in the communications industry.