Operations Manager

Who you are

You have a proven track record in operations management, with experience leading teams in a fast-paced environment. You are customer-focused and understand the importance of maintaining high standards of safety and quality. Your analytical problem-solving skills enable you to make data-driven decisions that enhance productivity and efficiency. You are a natural leader who enjoys mentoring and motivating your team to achieve their best performance. You thrive in collaborative settings and can effectively communicate with various stakeholders to ensure operational success.

What you'll do

As an Operations Manager at Amazon, you will lead a team of both salaried and hourly employees, ensuring they are engaged and equipped with the tools necessary for success. You will oversee the operations workflow, which includes managing the first mile, middle mile, and last mile processes to ensure timely delivery of customer orders. Your responsibilities will include building and executing productivity plans, conducting forecast reviews, and collaborating with other leaders to balance workloads effectively. You will also be responsible for managing safety protocols, quality standards, and customer delivery promises, ensuring that all operational goals are met consistently.

What we offer

At Amazon, we offer a competitive compensation package that includes a range of medical, financial, and other benefits. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational efficiency. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our team.