Real-time data search and analytics for everyone
Elastic, headquartered in Union Square, San Francisco, CA, is a leading provider of real-time data search and analytics software. The company develops the Elastic Stack, which includes popular open-source tools like Elasticsearch, Kibana, Beats, and Logstash, and serves over 17,000 organizations, in...
Elastic offers fully paid health coverage for employees and their families, flexible work schedules, and a generous vacation policy. Employees enjoy a...
Elastic fosters a distributed workforce, emphasizing flexibility and work-life balance. The company values open-source development and encourages empl...
Elastic • New York City, NY
Elastic is seeking a Senior Solutions Architect to serve as a technical authority and trusted advisor to customers and partners. You'll leverage the Elastic Stack to address customer needs and drive engagement in the regional community. This role requires expertise in Elasticsearch and strong communication skills.
You have a strong background in technical architecture and customer engagement, with at least 5 years of experience in a solutions architect or similar role. You excel at understanding customer needs and translating them into actionable solutions using the Elastic Stack. Your communication skills are top-notch, allowing you to build relationships with stakeholders at all levels. You are proactive in seeking continuous improvement for yourself and your team, always questioning the status quo to drive better outcomes. You are passionate about technology and its potential to solve real-world problems, particularly in the realm of search and AI.
Experience with cloud-based solutions and a deep understanding of data security and observability will set you apart. Familiarity with the Elastic Stack is a plus, as is a background in sales engineering or customer success roles. You thrive in collaborative environments and enjoy engaging with technical communities through events and programs.
As a Senior Solutions Architect at Elastic, you will be the technical point of contact for your accounts, working closely with account managers to ensure customer satisfaction and success. You will develop a deep understanding of your customers' goals and objectives, articulating how Elastic's offerings can meet their needs. Your role will involve crafting and nurturing value-based relationships with customers, ensuring they see the full potential of the Elastic Stack. You will engage with the regional Elastic community, participating in events and programs to promote the platform and share knowledge. Additionally, you will collaborate with sales teams to enable them through technical insights and support, helping to drive growth and adoption of Elastic's solutions.
At Elastic, you will be part of a dynamic team that values innovation and collaboration. We offer competitive compensation and benefits, including opportunities for professional development and growth. You will have the chance to work with cutting-edge technology in a supportive environment that encourages learning and experimentation. Join us in our mission to empower organizations to harness the power of their data through search and AI.
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