Associate, Client Service, Bilingual French/English

Who you are

You are a detail-oriented individual with a strong ability to understand client needs and connect them with the right experts. You possess excellent communication skills in both French and English, allowing you to engage effectively with a diverse client base. Your collaborative spirit makes you a great team player, and you thrive in a fast-paced environment where you can put your core business skills into practice. You are eager to learn and grow, taking advantage of mentorship opportunities to enhance your project management and customer service skills. You appreciate the value of diversity and are committed to contributing to an equitable and welcoming environment.

What you'll do

As an Associate on the Client Service team, you will be responsible for understanding your client’s unique business questions and identifying the experts who can best provide the answers. You will actively find and recruit new experts into our network, ensuring that you determine which ones are best suited to speak with the client. Your role will involve connecting clients with subject-matter experts quickly, often within hours, to help inform their business decisions. You will collaborate closely with your team to ensure that clients receive the highest level of service and support. Additionally, you will participate in the interview process, engaging with candidates to assess their fit for the role and the company culture. Your contributions will play a vital role in Guidepoint’s success, as you help build connections that offer a wealth of perspectives.

What we offer

Guidepoint provides a supportive and collaborative work environment where you can develop your career. You will have access to built-in mentorship to help you improve your project management and customer service skills. The company is committed to your professional growth, offering opportunities for upward mobility within the organization. You will be part of a team that values diversity and strives for excellence, ensuring that you can contribute to meaningful projects that impact clients positively. The hybrid work model allows for flexibility, enabling you to balance your professional and personal life effectively.