Software Engineer, Java - Agent Experience

Who you are

You have 3+ years of backend engineering experience, particularly in building scalable systems that handle high traffic and data volumes. You understand the intricacies of system architecture and have a proven track record of delivering robust backend solutions. Your expertise in Java is complemented by a solid understanding of best practices in software development, including testing and code reviews. You thrive in collaborative environments, working closely with cross-functional teams to drive projects from concept to deployment. You are passionate about mentoring others and fostering a culture of continuous improvement within your team. You are adaptable and open to feedback, always looking for ways to enhance your skills and contribute to the team's success.

What you'll do

As a Backend Engineer on the Agent Experience team, you will design and implement highly scalable Java backend services that support our customer operations. You will collaborate with product managers and designers to create applications that enhance the efficiency of our support agents. Your role will involve leading projects from discovery through to deployment, ensuring that our systems are fast, secure, and resilient. You will participate in code reviews, contribute to our technical strategy, and help maintain the overall health of our tech stack. You will also work closely with your hybrid team in Dublin, fostering a culture of mentorship and rapid iteration. Your contributions will directly impact the tools that empower our customer support professionals, enabling them to resolve customer requests effectively.

What we offer

At Squarespace, we offer a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a talented team of engineers and contribute to meaningful projects that have a direct impact on our customers' success. We provide a competitive salary and benefits package, along with opportunities for professional growth and development. Our Dublin office is designed to foster collaboration and creativity, and we support a hybrid work model that allows for flexibility in your work schedule. Join us in our mission to empower businesses through exceptional customer support tools.